Privacy Policy

1. Information We Collect

Information you provide: When you submit a service request through our website, we collect your name, phone number, ZIP code, and the type of HVAC service you are seeking. We do not require the creation of an account.

Automatically collected information: We may automatically collect certain technical information when you visit our site, including your IP address, browser type, operating system, referring URLs, pages viewed, and the date and time of your visit. This information is collected through standard web server logs and third-party analytics tools.

Cookies and tracking technologies: We use cookies and similar tracking technologies to analyze site traffic and improve user experience. You may instruct your browser to refuse cookies; however, some portions of the site may not function correctly as a result.

2. How We Use Your Information

We use the personal information you provide to match your request with licensed local HVAC contractors in our referral network who serve your area.

Your contact information (name and phone number) is shared with one or more independent contractors so they may contact you directly to discuss your project. By submitting a request, you consent to be contacted by these contractors.

We may use automatically collected data for analytics, site performance monitoring, and improving our services.

We do not sell your personal information to third parties for their own independent marketing purposes. However, sharing your information with matched contractors as described above is the core function of our service.

3. Sharing of Information

With our contractor network: Your name, phone number, ZIP code, and service request details are shared with independent, licensed HVAC contractors in our network for the purpose of fulfilling your service request.

With service providers: We may share information with third-party service providers who assist us in operating our website, processing data, or delivering services (e.g., analytics, hosting). These providers are contractually obligated to use your information only as directed by us.

Legal compliance: We may disclose information when required by law, legal process, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, personal information may be transferred as part of the transaction.

4. Data Retention

We retain personal information collected through service requests for a period reasonably necessary to fulfill the purposes described in this policy or as required by applicable law.

You may request deletion of your personal information at any time by contacting us at the email address listed below.

5. Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet can be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you transmit to us.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

8. Your California Privacy Rights (CCPA)

California residents have specific rights under the California Consumer Privacy Act (CCPA). Please see our Do Not Sell My Personal Information page for a full description of your CCPA rights and how to exercise them.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting the revised policy to this page. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our website after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise any applicable rights, please contact us at: compliance@ductlessfix.com

11. Verification for Lead Smart Inc

Owned by Syed Farrukh - Date: March 21, 2026