Terms of Service

1. Acceptance of Terms

By accessing or using DuctlessFix.com (the "Site"), you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. These Terms constitute a legally binding agreement between you and DuctlessFix.com ("we," "us," or "our"). If you do not agree with any part of these Terms, you may not use the Site.

We reserve the right to modify these Terms at any time. Continued use of the Site after such modifications constitutes your acceptance of the updated Terms.

2. Nature of Service — Referral Only

DuctlessFix.com is an independent referral service and lead generation platform. We are NOT a licensed HVAC contractor and do NOT directly provide installation, repair, maintenance, or any other ductless HVAC services.

We connect homeowners and property owners ("Users") with independent, licensed local HVAC contractors ("Contractors"). We do not employ, supervise, or control those Contractors. Any work performed, pricing quoted, warranties provided, and service outcomes are the sole responsibility of the Contractor you choose to hire.

We make no representations or warranties regarding the quality, safety, legality, or timeliness of any services provided by Contractors in our network.

3. User Responsibilities

By submitting a service request through our Site, you represent that: (a) the information you provide is accurate and complete; (b) you are 18 years of age or older; (c) you consent to being contacted by one or more independent Contractors in response to your request.

You agree not to use the Site for any unlawful purpose, to interfere with the Site's operation, or to submit false or misleading information.

4. No Contractor-Client Relationship

Your use of this Site does not create a contractor-client, employer-employee, or agent-principal relationship between you and DuctlessFix.com.

Any agreement for HVAC services is solely between you and the independent Contractor you choose to engage. We are not a party to that agreement.

5. Disclaimer of Warranties

THE SITE AND ALL CONTENT, SERVICES, AND FEATURES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components. We do not guarantee that contractors matched through our service will be available, responsive, or suitable for your needs.

6. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, DUCTLESSFIX.COM SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE OR ANY SERVICES PROVIDED BY CONTRACTORS.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SITE SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100.00).

7. Intellectual Property

All content on this Site, including text, graphics, logos, and software, is the property of DuctlessFix.com or its licensors and is protected by applicable intellectual property laws. All third-party brand names, trademarks, and product names referenced on this Site are the property of their respective owners. Their appearance does not constitute endorsement.

You may not reproduce, distribute, or create derivative works from any content on this Site without our prior written consent.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States and the applicable laws of the state in which DuctlessFix.com is registered, without regard to conflict of law principles.

9. Contact

Questions regarding these Terms may be directed to: compliance@ductlessfix.com